SecureDocs virtual data room

Australian deal teams are prioritising platforms that can protect sensitive corporate documents while meeting tighter privacy and prudential obligations. The latest independent research places the global average cost of a breach at USD 4.4 million in 2025, underlining why mature controls and provable monitoring matter to boards and buyers alike.

This SecureDocs review examines the SecureDocs virtual data room (VDR) — its security model, pricing, core workflows, and where it best fits among VDR options used for M&A, fundraising, litigation, and compliance in Australia.

It draws on vendor documentation and authoritative Australian sources to address the needs of senior executives, legal advisers, and investors.

SecureDocs data room software features

At a glance

• Provider: SecureDocs Inc. (an Onit company), founded in 2012, HQ in Santa Barbara, California.
• Core product: SecureDocs data room for storing and sharing sensitive business documents during due diligence and ongoing corporate file governance.
• Commercial model: Flat-fee pricing with no limit on user licenses, 14-day trial, no per-page charges.
• Typical use cases: M&A, board and investor reporting, fundraising, compliance reviews, litigation support.

Security features

Secure Docs is a full-featured data room built on sophisticated security features and hardened infrastructure rather than marketing claims.

Industry-leading security features and platform controls:

• SOC 2 Type II attestation aligned to the AICPA Trust Services Criteria.
• Hosting in AWS facilities with ISO 27001 certification and SOC reports; selectable U.S. or EU data residency.
• AES-256 encryption for data at rest; TLS 1.2 with 256-bit symmetric encryption and 2048-bit key agreement for data in transit.
• Multi-factor authentication and SAML 2.0 single sign-on (Okta, OneLogin, Microsoft AD).
• Geographically separate data centres, encrypted hourly backups, and defined disaster-recovery measures.
• “No back-end access” policy for provider staff.

For day-to-day governance during diligence, the SecureDocs data room supplies granular access controls and verifiable audit trail reporting, so counsel can evidence who saw what and when. 

Admins can filter by user, action, and document, and schedule daily audit-log emails — useful when multiple advisors are active in the data room.

Document-level safeguards for sensitive business documents:

• View-only/no-download mode and disabled printing, with dynamic, personally identifiable watermarks.
• Customizable click-through NDAs and expiring invitations to govern third-party access.
• One-click privacy blind to hide on-screen virtual data instantly; automatic session time-out.
• Advanced search feature for locating any data within the secure data room instantly.

Experienced buyers should still request the latest SOC 2 Type II and confirm the hosting locale in contracts. 

SecureDocs pricing

SecureDocs offers flat-fee pricing with two plans: 

• The 3-month plan is $400 per month (billed quarterly)
• The 12-month plan is $250 per month (billed annually)

Both plans include unlimited document storage and users, plus a 14-day trial for evaluation of the SecureDocs data room.

What’s included:

• Unlimited document storage, and standard support/training
• 14-day trial for evaluation of the SecureDocs data room
• Core data room features: permission-based user roles, audit trails, watermarking, customizable NDA, SAML 2.0 SSO, one-click archiving, and Q&A
• E-signature: 5 licenses included; additional licenses available

Billing and add-ons:

• You can switch from a 3-month to a 12-month term to access the lower monthly rate
• Payment methods: credit card for quarterly terms; ACH/wire available for annual terms
• Optional room archive exports: $300 per DVD (up to 20 GB) or $500 for a secure hard drive
• Extra e-signature licenses sold in packs of five ($1,200/year)

Unique features

The SecureDocs virtual data room differentiates itself by focusing on a handful of operational controls that senior deal teams actually use under time pressure. Below are the features practitioners cite most often when comparing the SecureDocs data room to other cloud storage providers.

• One-click privacy blind for on-screen protection. A single keystroke hides the active screen — useful when hosting live diligence reviews or working in shared spaces. It complements view-only modes, disabled printing, and dynamic watermarks for document-level control.
• Built-in e-signature with templates. SecureDocs includes an electronic signature module inside the data room, so NDAs and routine acknowledgments can be issued, routed, and archived without leaving the VDR. This reduces context-switching during diligence and keeps signatures in the same audit trail scope.
• Actionable audit activity — logs plus scheduled emails. Beyond exportable logs, admins can receive hourly or daily audit-log digests, making it easier to track bidder engagement and escalate document changes without manually polling the system.
• Q&A managed inside the virtual data room. Counsel can field questions directly in the platform (or by email with records captured back to the room), publish FAQs, and preserve a defensible trail of inquiries and responses.
• Dashboard signals for buyer/investor interest. Administrator dashboards surface activity patterns across folders and users, giving sponsors and GCs an at-a-glance read on which workstreams or counterparties are most active.
• Flat-fee pricing with unlimited users. The licensing model avoids per-user uplifts, which is practical once bankers, multiple counsel, and regulators need immediate access late in diligence. (A 14-day trial is available for evaluation.)
• Enterprise identity options without heavy setup. SAML 2.0 single sign-on and two-factor authentication fit standard corporate identity stacks, while expiring invitations and customizable click-through NDAs help govern third-party access at speed.

These capabilities are not about feature breadth for its own sake; they’re designed to access sensitive corporate documents with complete control while giving senior teams all the information they need to progress through an entire deal process.

Short on time? Start with the 2025 buyer’s shortlist on the comparison page to
benchmark SecureDocs against other data room providers.

Customer support

For Australian deal teams, support availability and clear escalation paths matter as much as features.

What you can expect from SecureDocs:

• 24/7 assistance via an in-house team
• Help centre and how-to guides with admin articles (e.g., new document notifications, audit-log emails) and task-based walk-throughs
• Direct phone and email contact for users who need a person — not just a ticket queue
• Training webinars covering core workflows like Q&A and document management
• Availability commitment with a published 99.9% uptime target
• Named account contacts for plan changes or commercial questions

These channels give counsel and executives reliable, unlimited customer support during filings, bidder Q&A, and other time-sensitive milestones in the data room.

Document management and user experience

The SecureDocs data room focuses on fast admin setup and predictable reviewer journeys. Its design prioritises clear structure, minimal clicks, and controls that keep confidential documents organised and accountable inside the virtual data room.

What stands out:

• Granular user permissions. Assign access by user or group so each party sees only the folders they need in the data room.
• Bulk upload and automatic ordering. Drag-and-drop large batches; folders and files appear in a consistent, alphabetised structure for reviewers.
• Advanced search. Locate contracts, exhibits, and correspondence quickly across folders without leaving the SecureDocs virtual data room.
• Built-in document viewers. Open common file types in-browser to reduce downloads and keep virtual data within platform controls.
• Q&A inside the room. Route bidder or counsel questions in context so answers are captured with a complete audit trail.
• Activity dashboard. See which counterparties are active and where attention is concentrated, helping leads prioritise follow-ups.
• One-click archiving. Package a complete, time-stamped room archive at close for legal and compliance recordkeeping.
• Consistent watermarking cues. Reviewers see dynamic watermarks that reinforce confidentiality without disrupting readability.
• Notification controls. Configure alerts for uploads, access, or Q&A updates so senior reviewers aren’t polling the system.
• Simple, responsive UI. Clean layouts and short, descriptive labels reduce training needs for external users joining the virtual data room.

Pros and cons

For experienced buyers, the SecureDocs virtual data room is best viewed as a focused tool for controlled disclosure rather than an all-in-one workflow suite. It covers the core governance needs — permissions, watermarking, and audit trails — with flat pricing that suits multi-party reviews. Teams that need deep analytics or broad integrations may find the securedocs data room comparatively lean.

Pros:

• Flat pricing with unlimited data storage and users, enabling predictable budgeting as counterparties multiply
• Verifiable audit trails (exportable logs and scheduled digests) that support legal defensibility
• Document-level safeguards (view-only/no-download, dynamic watermarking, privacy blind) for sensitive documents
• SAML-based SSO and MFA fit standard enterprise identity stacks without heavy setup
• One-click archiving and consistent file ordering aid close-out, handover, and records management
• Clean, fast UI that shortens onboarding for external reviewers joining the virtual data room

Cons:

• Limited advanced analytics/AI classification versus enterprise VDRs; less insight into reviewer behavior
• Narrower catalogue of native integrations; some teams will rely on manual processes or middleware
• Data-residency and localisation options are simpler than some peers; confirm hosting locale and terms in contract
• Certain add-ons (e-signature beyond the included seats, physical archive media) incur extra fees

Clientele and case studies

SecureDocs’ customer base skews toward transaction-heavy teams that need a focused virtual data room: mid-market corporates, franchisors, and life sciences firms running ongoing financings, licensing, or IPO prep. The examples below are drawn from published customer stories and third-party review hubs.

Major clients

Notable clients and industries include:

• Franchise Group (multi-brand retail/franchising) — used the SecureDocs data room across M&A and financing workstreams.
• Inogen (medical devices) — applied the SecureDocs virtual data room during IPO preparation.
• Kinamed (orthopedic/neurosurgical devices) — long-term corporate repository for IP and regulatory exchanges.
• PlantForm (biopharma) — fundraising and partner diligence while protecting proprietary data.
• Immunomic Therapeutics (biotech) — licensing and partnering deals with controlled third-party access.

Client feedback

Users consistently highlight ease of admin and audit logging, intuitive interface, and transparent flat-fee pricing — repeatedly mentioned as especially ‘helpful’ for multiple complex transactions.

In addition to this, several users mentioned they consider SecureDocs the best data room for their particular use case:

• “We recently completed a $1.3 billion financing and a $252 million M&A transaction where the virtual data room was SecureDocs.” — Franchise Group.
• “SecureDocs is the best data room I have ever used.” — MT Consulting.

Case studies

Some examples of successful SecureDocs implementations include:

• Inogen (IPO readiness): Implemented permission-based roles, customizable NDAs, watermarking, and activity alerts; used the room to coordinate bankers, counsel, and investors.
• Franchise Group (multi-deal program): Supported US$1.3B in debt financing, a US$252M divestiture, a US$112M equity raise, and a US$31.3M preferred offering.
• StabiLux Biosciences (capital formation): Used the VDR to execute eight board resolutions quickly, enabling a US$1M NSF grant and a further US$900k from investors.
• PlantForm (investor engagement): Leveraged audit logs to gauge buyer interest and protect IP during partner diligence.

The impact of the SecureDocs VDR on client businesses was quick and significant. Among the biggest benefits repeatedly mentioned by customers are:

• Faster diligence and clearer oversight. Activity logs and alerts showed who viewed what and when, improving accountability for counsel and boards.
• Measured financing outcomes. Documented use in large debt/equity transactions and divestitures demonstrates suitability for expedited deal management and recurring transactions.
• Operational continuity. Several clients retained the room as a permanent repository for sensitive documents, improving retrieval and regulator interactions post-transaction.

FAQ

What is SecureDocs?

SecureDocs is a virtual data room platform for storing, organising, and sharing sensitive corporate documents with internal and external parties during transactions and audits. It focuses on fast setup, predictable pricing, and essential governance features.

Is SecureDocs safe?
The provider publishes SOC 2 Type II compliance, 256-bit encryption at rest, TLS 1.2 in transit, multi-factor authentication, and granular permissions — controls consistent with what Australian organisations expect under the Privacy Act and APRA CPS 234. Always request the latest assurance reports.

How much does SecureDocs cost?
Expect USD $250/month on an annual plan and USD $400/month for three-month projects, both including unlimited users and no per-page fees. Enterprise volume packages are available; a 14-day trial lets teams evaluate fit.

What features does SecureDocs offer?
Core controls include audit trail reporting, watermarks, view-only/no-download, permission-based roles, Q&A, dashboards, and e-signature templates — suitable for most SecureDocs data room use cases across M&A, fundraising, and compliance.

Who are SecureDocs’ main competitors?
Competitors typically compared in Australia include enterprise-tier data room vendors with broader analytics or project-management modules. Conduct structured RFPs covering security attestations, data residency, and licence terms before selection.

Final summary